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What does a Human Service Worker Do?




The field of Human Services is a widely defined as possibility to help people in different situations, to meet their needs and do it in qualified way. The Human Services profession has a great deal of responsibilities, because it needs communication and interviewing skills. This paper will discuss questions connected with Human Services sphere. I think it will be interesting to plunge into this field of activity and find answers on our questions.

First of all it is necessary to pay our attention on the term that will be used through our paper, I mean the term “Human Service Worker”. It is generic term for people who work in social areas and it can be at the same time professional and paraprofessional jobs. These kinds of specialists are always necessary in our society and this profession has special requirements for people who decided to devote themselves to this work. The main requirement is a strong desire to help people in spite of all difficulties and hardships. We can define, for example, the next spheres where Human Services Workers can implement their knowledge and experience: community mental centers; correctional, mental retardation; family, child and youth service agencies; various programs concerned with family violence, drug or alcoholism abuses and similar problems. The primary purpose of this profession is easy to describe as assistance to individual and communities to function as effectively as possible with an aim to improve people’s life situation. People who choose such way of helping people should have the set of important personal traits such as patience and understanding of different life situations, mercy and tolerance, well-developed communication skills and strong sense of responsibility for own actions, words and life position. I think that one more necessary quality can be called the ability to manage time effectively, because the Human Service Workers in many cases have a lot of people whom they should to help, but time resource is limited, that’s why these people should be able to organize their working day in effective way and be in important time in a right place.

It is necessary to mention that the Human Service Worker needs strong base of interdisciplinary knowledge and focuses on prevention as well as remediation of problems. Such approach will allow improving the overall quality of life of service populations, that’s why Human Service Workers need to be trained in a wide variety of helping interventions with an aim to provide direct services to different kinds of people; it can be groups or individuals with a diversity of needs. These training programs include basic helping skills inherent to the helping relationships and among them we can find following skills: interviewing, problem solving, observing and recording pertinent information, conducting groups, consulting with other workers and agencies, advocating for clients, mobilizing and utilizing community resources, implementing treatments plans and so on.  I think that the best way to receive knowledge it is training and a major component of human service education can be defined as experimental learning or it is also called learning-by-doing, because only using received knowledge in life situations people can develop their skills and raise their level of professionalism in chosen area.

Summarizing different information in relate to our topic we can once more look at the main aims of the Human Services area. They are increase of degree of independence of clients, their capabilities to control the life and more effectively to solve nascent problems; conditioning, in which clients can in a maximal measure show the possibilities and get everything, that it is fixed them by law; adaptation or readaptation of people in society; conditioning, at which persons, in spite of physical injury, heartfelt derangement or vital crisis, can live, saving self-respect and respect to itself from the side of circumferential; and as an ultimate goal is achievement of such result, when a necessity for the help of Human Service worker for a patient will be really unnecessary.

Thus, taking into account all above mentioned it is possible to come to the conclusion that realization of extreme reforms in an economy and political life, in the whole world shows social and cultural practice, that any single state can not exist without specialists in the Human Service area today. Human Service work it is specific types of professional activity, providing of state and non-state assistance a man with the purpose of providing of cultural, social and financial standard of life, grant an individual help to individuals, families or group of people. It is directed on that, to facilitate people in the conditions of the personal and home crisis of everyday life, and also, on possibility, cardinally to work out their problems. Human Service workers are an important interlink between people whom are necessary to help, state machine, and also legislation.



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