In the current decade, because of development of international relations with other countries, the issues of intercultural communication represent a special theoretical and practical interest. International relations are not limited to discussion of various issues and problems at the highest governmental and diplomatic level; they are increasingly becoming part of everyday life of all people. Therefore, in our time mastering the art of intercultural communication becomes increasingly relevant and important.
Intercultural communication is a communication between people who belong to different cultures and it can be carried out only if all participants of the dialogue of cultures learn and respect each other’s norms of behavior. Intercultural communication is characterized by the fact that its members in direct contact use a special language versions and discursive strategies that are different from ones they use when communicating within the same culture.
Communication is intercultural, if its parties do not resort to their own traditions, customs, beliefs and ways of behavior, and become familiar with foreign rules and regulations of everyday communication. Participants of intercultural communication should be aware of cultural differences of each other. Intercultural communication is always a interpersonal communication in a special context in which one party discovers the cultural difference of another. Intercultural communication should be viewed as a collection of various forms of relationships between individuals and groups belonging to different cultures.
In order to improve intercultural communication, people should be tolerant and considerate of other cultures. They should try to learn the language of the people with whom they communicate, not joke about specific topics that can be misunderstood (sex, race, religion). It is necessary to listen carefully to the interlocutor and show interest in him, to try to learn something about his culture. The main thing is to always be polite and respectful, then any intercultural communication will be successful.
Intercultural communication also means learning from each other, such as strategic and organizational talent of the Swiss, or improvisational talent of the Finns, Germans’ punctuality, courtesy of the Japanese and the Koreans, the hospitality of the Kazakhs. On the background of intercultural communication, many people have benefits from sharing experiences with colleagues from different countries.