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1. We have learned over the course of this term that communication is crucial to success in both our professional and personal lives. Understanding your own strengths and weaknesses is a first step to improved communication skills. Discuss, using your opinions, your own thoughts about your communication skills as a manager.

In actuality, I do need to improve my communication skills as a manager. Even thought I can communicate with different people, I still have difficulties with choosing the appropriate communication style to maintain effective communication. For instance, I may be persistent in certain issues and I am not willing to give in or find a compromise. I understand that such communication style is ineffective but I cannot keep my emotions under control and use the communication style that is the most effective in the specific situation. In this regard, I should learn different communication styles and, more important, I should learn how to keep my emotions under control. In such a way, I would improve my communication skills. The development of flexible communication style contributes to the effective communication. I am conscious of the fact that, as a manager, I should stay cool, whatever the situation is. Otherwise, all my communication skills become ineffective, while communication styles I may use become ineffective, if my emotions go out of my control. In actuality, I can communicate effectively as long as I keep my emotions under control. Therefore, I should develop my self-control to act responsibly holding the position of a manager.

2. Take a dispassionate look at your place of work, the environment in which you spend the majority of your waking hours. Are there areas where your management skills (or the management skills of others) can be improved? Do you have an example of a situation where something went wrong?

In actuality, the development of the organizational skills is important in my workplace environment. My organization faces the problem of the development of effective relations between professionals in my organizations because of poor organizational skills of managers. For instance, recently we have had a meeting but two persons, who had to be present on the meeting were absent because their manager informed them about the upcoming meeting but failed to confirm that they would be present in the meeting. As a result, the meeting could not be conducted effectively because the two absent employees participated in an important project, discussed in the course of the meeting and their opinion was important for taking the decision concerning the further development of the project. In this regard, the manager, who was responsible for the presence of these employees, apparently had poor organizational skills. He should inform the employees and confirm that they would be present at the meeting but, as the manager failed to inform employees about exact time and issues discussed at the meeting, the two employees were absent as they were away at the time of the meeting. Therefore, the company should develop organizational skills in managers and discipline in the organization at large. Managers should have the accurate schedule and they should be able to develop organizational skills in their subordinates as well. In such a way, the company can improve its performance and make the functioning of organization effective due to well-developed organizational skills. On the other hand, it is important to understand that managers should be responsible for their professional development and they should focus on the development of their organizational skills. Otherwise, the company will be unable to improve organizational skills of its managers, if managers are not cooperative.

3. What are the most important concepts that you have learned in this course MANAGEMENT: RESPONSIBILITIES & PRACTICE? What are the most important things you have learned about yourself?

The most important concepts learned in this course are the concept of responsibility of managers, their ability to keep progressing and develop effective communication. At the same time, good managers should be able to implement their theoretical knowledge of their work and managerial responsibilities in the real life. Often managers are unable to find practical solutions to problems that emerge in the real life, even though these managers may have extensive theoretical knowledge.

In this respect, I should also develop my managerial skills and implement them in the real life successfully. I was always concerned with my professional development and I paid a lot of attention to my education. However, at the moment, I found out that my theoretical knowledge and skills are more extensive than practical ones. In fact, I cannot always apply my theoretical knowledge in the real life. For instance, I have good communication skills but my emotions often overwhelm me. I understand that I am doing wrong but I fail to keep my emotions under control. Or else, I face difficulties with the prevention of conflicts that may emerge in the course of my work as a manager. Therefore, I should carry on my education and professional development to enhance my managerial skills.