What information might go into routine operational reports for different kinds of organizations? Explain why an organization, or an organization that you work for would need this information regularly?
There different kinds of organizations and therefore they require different information. The recognition of the nature of required information by an exact type of organization will mostly depend on the major characteristics of that type. The classification of organizations is done in different ways for different purposes, thus the possible types of organizations may run into thousands.
Therefore, diverse information can be included in routine operational reports, but more often it has the following characteristics:
- The information is likely to be more about internal operations and activities of the organization rather than about its environment;
- The information is more detailed and not just highly summarized;
- The information usually relates to the past events and activities rather than forecast of what can happen in future.
- The information contains more figures and facts and less judgments and opinions.
- The frequency of reporting is likely to be short and predefined. The reports can be daily and weekly.
Special reports that are made on request are not a kind of operational reports. Regular reports contain data about routine solutions, tactics used and effects, achieved working processes in companies. Such data makes workers and their managers and supervisors in the company to make efforts in showing better results in work. The data statement gives information on using tactics in details as well as on other work processes. These statements can show to companies’ management what operations were made and if their results can be considered tolerable. Also given statements show initial information. Finally routine reports provide input data for exclusions and special papers.
So, operational reports include details and show up-to-the-second data. Organizations need information from such reports in order to make their short-term, detailed decisions. Operational reports are made to support the detailed day-to-day actions of organization at the transaction level (Inmon, 2000).
Inmon, B. (2000). Operational and Informational Reporting. Information management. Retrieved from http://www.information-management.com/issues/20000701/2349-1.html